Error Messages

Docx to HTML V2.0 shows the following error messages.

Error message Possible cause
“Cannnot Open File”

The conversion destination file cannot be opened.

(Countermeasure) It is possible that the conversion destination file has been opened with an editor, etc., and editing is locked. In that case, please finish editing.

(Countermeasure) It is considered that the CSS file for which the link is specified does not exist.

“Input file not found" Input file not found.
“It is not the file format to be converted.” Displayed when a file other than a Docx file created from Microsoft Word is specified as the source file.
“SVG file for index link not found." There is no "SVG" folder in the environment variable DHC20_HOME, or there is no "index-mark.svg" in the "SVG" folder that shows the image of the index link. Please check if the "SVG" folder exists in the environment variable DHC20_HOME or "index-mark.svg" exists in the "SVG" folder.